Refund policy

We do Not accept returns for a refund. Returns for exchange in size accepted. 

Defects must be noted within 5 days of receiving of item.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We will cover return shipping if the item return is due to a fault on our end (wrong size was sent, item was damaged, etc). Customer will be responsible for return shipping for other return reasons (did not like the item, want to exchange for a different item, etc.)

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at labbrosnwattyco@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be refunded store credit within 10 business days.
If more than 15 business days have passed since we’ve approved your return, please contact us at labbrosnwattyco@gmail.com.